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Dr. Linda Chan: Saving Lives by Improving Patient Care

ABOUT

Dr. Linda Chan
  • Dr. Linda Chan (MS ’67, PhD ’70) is Professor of Pediatrics and Surgery at the University of Southern California’s Keck School of Medicine.
  • For over 40 years, Dr. Chan has worked with clinical and health services investigators providing expertise in areas of research design, conceptual approaches to problem solving, data collection and management, statistical analysis, information synthesis, decision analysis, and report writing.
  • In 2007, Dr. Chan led a team to develop and implement an electronic Medical Staff Peer Review System (MS-PRS) at the LAC+USC Medical Center with one goal in mind: to improve patient care provided by physicians. This new system replaced the existing paper-based system and created a centralized database for all peer review activities at the largest public teaching hospital on the West Coast that serves indigent populations.
  • Dr. Chan is also committed to service: She was the chairperson of the statistics section of the American Public Health Association (APHA) and member of the editorial board of the American Journal of Public Health from 2010 to 2013.  

IMPACT

 Following implementation of the new peer review system, not only did results reveal improvements in educational opportunities and practice patterns of the medical staff, the delivery of healthcare, and hospital environment and policy, Dr. Chan and her team also found that the number of active medical malpractice claims had significantly decreased below the national average.

  • MS-PRS has “brought together the fragmented peer review activities throughout the healthcare network and allowed peer reviews from all departments to be centralized, standardized, and quantified as a whole” (Chan et al, 2014). Dr. Chan promotes the adaptation of the MS-PRS concept by other healthcare institutions and hopes many will follow in the improvement of her patient care initiative.   
  • Dr. Chan’s latest published article (“Statistically Speaking”), that teaches physicians and other healthcare providers how to interpret statistics in their daily practice, is becoming a pivotal source of information in clinical training.
  • Using her background in biostatistics, Dr. Chan and her efforts to improve patient care has moved public health to a higher level.
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Chan LS, Elabiad M, Aheng L, Wagman B, Low G, Chang R, Testa N, Hall SL. A medical staff peer review system in a public teaching hospital-An internal quality improvement tool. J Healthc Qual. 2012 May 30. Doi: 10.1111/j.1945-1474.2012.00208.x. [Epub ahead of print].