Organization and management of health and human services
Dissemination and implementation of complex, service-based innovations
Families affected by substance use and other behavioral health disorders
Frontline health and human service workers
Emmeline Chuang is an Assistant Professor in the Department of Health Policy & Management. Her research focuses on how the organization and management of health and human services affects service access and quality of care, particularly for underserved populations. Examples of projects completed within the last three years include the national evaluation of different work-based learning models for the training and advancement of frontline health and health care workers, the statewide evaluation of a Title IV-E waiver program to allow federal funds to be spent more flexibly on prevention and community-based services, countywide evaluation of a family dependency treatment court program to improve safety, permanency, and well-being among low-income families affected by substance use disorders, and the countywide evaluation of a Cultural Broker program being piloted to improve family engagement and reduce racial/ethnic disparities in public system involvement and family outcomes. Peer-reviewed publications and technical reports out of these projects have evaluated not only program effects, but facilitators and barriers to systems change, and unintended consequences of organizational policies and other contextual factors on mid-level and frontline staff responsible for program implementation. Prior to her academic career, she worked as an Americorps/Healthcorps volunteer for the San Francisco Community Clinic Consortium and as a consultant for a firm specializing in program evaluation in the health and social services.
PhD, University of North Carolina at Chapel Hill
AB, Harvard University
Chuang E, Wells R, Alexander J, Friedmann P, & Lee I. (2009). Factors associated with use of ASAM criteria and service provision in a national sample of outpatient substance abuse treatment units. Journal of Addiction Medicine, 3(3), 139-150.
Chuang E, & Wells R. (2010). The role of interagency collaboration in facilitating receipt of behavioral health services for youth involved with child welfare and juvenile justice. Children and Youth Services Review, 32(12), 1814-1822.
Chuang E, Wells R, Green S, & Reiter K. (2011). Performance-based contracting and the moderating influence of caseworker role overload on outcomes in child welfare. Human Service Organizations: Management, Leadership & Governance, 35(5), 453-474.
Chuang E & Lucio R. (2011). Interagency collaboration between child welfare agencies, schools, and mental health providers and children's mental health service receipt. Advances in School Mental Health Promotion, 4(2), 4-15.
Chuang E, Wells R, & Alexander J. (2011). Public managed care and service provision in outpatient substance abuse treatment units. Journal of Behavioral Health Services & Research, 38(4), 444-463.
Chuang E, Jason K, & Morgan J. (2011). Implementing complex innovations: Factors influencing middle manager support. Health Care Management Review, 36(4), 369-379.
Chuang E, Moore K, Barrett B, & Young S. (2012). Effect of an integrated family dependency treatment court on child welfare reunification, time to permanency, and re-entry rates. Children and Youth Services Review, 34(9), 1896-1902.
Chuang E, Dill J, Morgan J, & Konrad T. (2012). A configurational approach to the relationship between high performance work practices and frontline helath care worker outcomes. Health Services Research, 47(4), 1460-1481.
Chuang E, Wells R, Alexander J, & Green S. (2013). How outpatient substance abuse treatment unit director activities may affect provision of community outreach services. Drugs: Education, Prevention, & Policy, 20(2), 149-159.
Chuang E, Wells R, Bellettiere J, & Cross T. (2013). Identifying substance abuse treatment needs of caregivers involved with child welfare. Journal of Substance Abuse Treatment, 45(1), 118-125.
Chuang E, McBeath B, Collins-Camargo C, & Armstrong M. (in press). Strengthening public-private partnerships in state child welfare systems: Results from a multi-state strategic planning process. Journal of Public Child Welfare, 8(1).